Century Smile Maker (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information our website collects, how we use it, who we share it with, and the choices you have. It applies to centurysmilemaker.com and the marketing information collected through it.
1. Information we collect
Information you give us
When you call, email, or use our online booking tool, you may provide your name, phone number, email address, preferred appointment time, and the reason for your visit. You choose what to share with us.
Information collected automatically
When you visit our site, certain information is collected automatically through cookies and similar technologies, including your IP address, device and browser type, the pages you view, the links you click, and the website or search that referred you. See our Cookie Policy for details.
2. How we use your information
- To respond to your questions and schedule or confirm appointments;
- To operate, maintain, and secure our website;
- To understand how visitors use our site so we can improve it;
- To comply with legal obligations.
We do not sell your personal information, and we do not intentionally collect health information through website analytics tools.
3. Cookies and analytics
We use cookies and analytics to understand site usage. This includes Google Analytics and our website platform’s built-in analytics. Where required, we ask for your consent before non-essential cookies and analytics are activated, and you can change your choice at any time. Full details, including how to opt out, are in our Cookie Policy.
4. How we share information
We share information only as needed to run our practice and website, and only with providers bound to protect it:
| Provider | Purpose |
|---|---|
| Weave | Online appointment booking and patient communication |
| GoDaddy | Website hosting and platform analytics |
| Google Analytics | Website traffic measurement |
We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer. We do not sell or rent your personal information to third parties.
5. Your California privacy rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
- Know what personal information we collect and how we use and share it;
- Request access to or deletion of your personal information;
- Correct inaccurate personal information;
- Opt out of any “sale” or “sharing” of personal information (note: we do not sell your information);
- Not be discriminated against for exercising your rights.
To exercise these rights, contact us using the details below. Note that medical information governed by HIPAA and California’s Confidentiality of Medical Information Act is handled under our Notice of Privacy Practices, not this policy.
6. Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive health details through unsecured email or website forms.
7. Children’s privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children online without parental involvement.
8. Links to other websites
Our site may link to third-party sites (such as our online booking provider). We are not responsible for the privacy practices of those sites; please review their policies.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above.
10. Contact us
If you have questions about this Privacy Policy or your information, contact:
Century Smile Maker
Attn: Privacy Officer
2080 Century Park East, Suite 1103, Los Angeles, CA 90067
Phone: (310) 553-2233
Email: info@centurysmilemaker.com