Century Smile Maker is committed to helping people with disabilities access information about our dental services and communicate with our team. Our goal is to provide an accessible and welcoming experience for all patients and website visitors.
Our accessibility goal
Our goal is for centurysmilemaker.com to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines describe ways to make digital content more accessible to people with a range of disabilities.
This goal is not a certification that every part of our website currently meets every accessibility requirement. If you encounter a barrier, we welcome your feedback and requests for assistance.
How we work on accessibility
Accessibility is an ongoing effort for our practice, not a one time project. To keep improving, we:
- Review the website on an ongoing basis using automated accessibility testing tools and manual review of pages on desktop and mobile.
- Fix the issues we find, then test the affected pages again.
- Check accessibility when we add or update pages, images, and features, including descriptive alternative text for images, readable color contrast, clear headings, descriptive link text, and controls that are large enough to tap.
- Review every accessibility report we receive and use it to guide further improvements.
Our most recent sitewide review was completed in November 2026 and included improvements to color contrast, touch target size, heading structure, and link descriptions across the site.
Need assistance or an alternative format?
If you have difficulty accessing information, using a website feature, completing a form, or scheduling an appointment online, please contact our team:
- Phone: (310) 553-2233
- Email: info@centurysmilemaker.com
- Mail: Century Smile Maker, 2080 Century Park East, Suite 1103, Los Angeles, CA 90067
- Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. Pacific Time
- Relay: if you are deaf, hard of hearing, or have a speech disability, you can reach us through the California Relay Service by dialing 711.
We will work with you to provide the information or assistance you need through a communication method that is accessible to you, without an additional charge for accessibility assistance.
Reporting an accessibility issue
Please include the page address, a brief description of the difficulty, and your preferred way for us to respond. If helpful, you may also include the browser or assistive technology you were using. You do not need to disclose a diagnosis or provide medical documentation to report a website accessibility issue.
Please avoid including sensitive medical or financial information in your initial email.
We aim to respond to accessibility reports within two business days. We will review your report, work to address the barrier, and communicate with you about available assistance and next steps. If a fix will take time, we will make sure you can still get the information or service you need in another way, such as scheduling your appointment by phone.
Third-party features and known limitations
Our website may include third-party tools for features such as appointment scheduling, maps, or payments. These tools are provided by outside companies, and we do not control all of their design. Some of them, such as embedded maps and online scheduling, may not fully meet our accessibility goal. If you experience a barrier with one of these tools, please contact us and we will help you access the same information or service another way, for example by booking your appointment over the phone or sending directions by email.
Technical information
Our website is designed to work with current versions of major web browsers and with assistive technologies such as screen readers, screen magnification, and voice control. The site relies on HTML, CSS, and JavaScript to work as intended.
Visiting our office
If you need an accommodation for your visit, please let us know when you schedule your appointment or call us at (310) 553-2233, and our team will do our best to help.
Updates to this statement
We review this statement at least once a year and whenever we make significant changes to our website. This statement was last reviewed on November 2, 2026.